Technology Help Desk

Technology Help Work Order

The Technology Help Desk is available to provide technology support for all CISD employees and students through email and Help Desk tickets (CLASSLINK)

How to submit a technology work order

Technology Help Desk
 The Technology Help Desk can answer a wide range of technical questions including account and login issues, printer setup, virus and email spam and much more!

Help desk Email – helpdesk@cisd.org.

The Help Desk phone number is 903-641-2333 (Monday-Friday 8:00 a.m. – 4:30 p.m.)

Student Email Access

All student emails are the first 5 letters of last name, first 3 letters of first name, 000.

EXAMPLE: Name: Jane Johnson

Email: johnsjan000@student.cisd.org

All student emails end with @student.cisd.org

If you are a CISD student and need login information for your CISD-issued email address, please email helpdesk@cisd.org. 

We're on the Case

Whether you call us or enter your own Help Desk ticket, we are on the case! We are using CLASSLINK to track and work on your requests.